Sales Manager

Job Title: Sales Manager

Location: Hamburg, Germany

Reports to: Director, Sales & Marketing

About the Role

We are seeking a technically strong and commercially driven Sales Manager to join an international team dedicated to delivering sustainable cargo and load-handling solutions to the maritime and offshore sectors. In this role, you will be a key driver of commercial success, responsible for strategically growing sales turnover within a defined customer base across a full product portfolio.

You will ensure exceptional customer satisfaction by understanding technical needs, providing high-quality pre-sales support, and identifying opportunities for cross-selling and market expansion. This position requires a balance of technical understanding, customer relationship management, and strategic sales execution.

Key Responsibilities

Commercial & Sales Management

• Manage and develop dedicated customer accounts to maximize sales turnover across the full product portfolio.
• Drive the complete sales cycle end-to-end, from market intelligence and offer preparation through negotiation and contract closure.
• Lead comprehensive offer preparation, coordinating input from naval architects, tendering teams, and other internal experts.
• Negotiate and finalize agreements in alignment with internal approval procedures.

Customer & Market Engagement

• Maintain and deepen customer relationships through regular communication and site visits to support loyalty and long-term partnerships.
• Continuously monitor market trends, competitor activity, and customer needs to support internal strategy and new technology development.

Internal Coordination

• Ensure all sales activity, customer updates, and leads are accurately documented in the CRM system and effectively handed over to order fulfilment teams.
• Actively drive cross-selling initiatives and share new opportunities with relevant sales divisions and business units.

What You'll Bring

Core Competencies

• Strong customer orientation with the ability to build trust and long-term relationships.
• Ability to manage projects independently and make sound commercial decisions.
• Strong analytical and assessment skills.
• High cultural adaptability and experience working in international environments.

Qualifications & Experience

• Bachelor's degree in Business Administration or a technical discipline (or equivalent professional experience with strong technical understanding).
• Approximately 5 years of relevant experience in technical sales, project management, engineering, or a related field.
• Solid technical knowledge (e.g., mechanical, hydraulic, electrical, or electronic systems).
• Proven background in pre-sales support and solution-based sales.
• Valid driving licence.
• Willingness to travel.
• Fluent in written and spoken English.

Darwin Recruitment is acting as an Employment Agency in relation to this vacancy.