Salesforce Utilities and Energy Cloud

Overview:

Our client - NL leading energy provider is seeking an experienced Salesforce Utilities and Energy Cloud Consultant to support digital transformation initiatives within a high-impact, enterprise environment. The role focuses on implementing and optimizing Salesforce solutions tailored for the utilities and energy sector.

Key Responsibilities:

• Configure and customize Salesforce Utilities and Energy Cloud based on operational and business requirements.

• Participate in discovery sessions to define solution scope, gather requirements, and analyze business challenges.

• Design scalable Salesforce solutions for CRM, billing, customer service, and asset management processes.

• Collaborate with internal teams including IT, operations, field services, and customer experience.

• Provide guidance during development, testing, deployment, and post-go-live support.

• Deliver documentation, user training, and best practices for system adoption and sustainability.

• Monitor Salesforce platform updates and evaluate potential enhancements relevant to the energy domain.

Requirements:

• Strong hands-on experience with Salesforce, specifically in Utilities and Energy Cloud.

• Background in configuring and delivering end-to-end Salesforce solutions for large organizations.

• Knowledge of energy sector workflows such as metering, field service, customer onboarding, or outage management.

• Ability to translate business requirements into scalable Salesforce designs.

• Familiarity with integration tools, APIs, and third-party utilities-specific applications.

• Salesforce certifications (e.g., Energy & Utilities Cloud Consultant, Sales Cloud Consultant) are a strong advantage.

• Excellent communication and stakeholder engagement skills.

• English fluency required; Dutch language skills are a plus.

Darwin Recruitment is acting as an Employment Business in relation to this vacancy.